My Hp Having a Problem here,Well my printer is not working!?
well i am using HP PSC 1400 series and it says Document name 'Document',status-deleting printing,owner-administor,pages-6/4,size... i tried to cancel all document[printing]...but its been like this for more than hour.I dont know what to do and i have to print some documents very urgently.Hope to get an answer soon.Please help me!
Best Answer: in printers and faxes right click on the printer and see if "Use Printer Offline" is checked. If so remove it by clicking the item. Your printer should work if every other damn thing is ok.
My Hp Having a Problem here,Well my printer is not working!?
Try this. Your jobs are backed up
Start
Settings
Printers and faxes
Left click the printer icon. Here is where the prints jobs are in queue
• A lot of times you can’t clear them, so...
•Go to Start / Run and type in "services.msc" without quotation marks, then press Enter or click OK.
In the window that opens (Services) look for "Print Spooler" on the right
Right-click "Print Spooler" and select "Properties".
Click on the "Recovery" tab and change all 3 drop-down boxes to "Restart The Service".
Make sure the 2 text boxes underneath say "1" in them.
Click Ok until you are back at the Services window, close it and you're good to go.
Go back into the properties of the "Print Spooler" tab and be sure to click Start to restart the Print Spooler service and it will restart the service immediately.
The Print spooler depends on the Remote Procedure Call (RPC) service. Is this service disabled? Go to services.msc look for RPC. Check state: Automatic
Start
Settings
Printers and faxes
Left click the printer icon. Here is where the prints jobs are in queue
• A lot of times you can’t clear them, so...
•Go to Start / Run and type in "services.msc" without quotation marks, then press Enter or click OK.
In the window that opens (Services) look for "Print Spooler" on the right
Right-click "Print Spooler" and select "Properties".
Click on the "Recovery" tab and change all 3 drop-down boxes to "Restart The Service".
Make sure the 2 text boxes underneath say "1" in them.
Click Ok until you are back at the Services window, close it and you're good to go.
Go back into the properties of the "Print Spooler" tab and be sure to click Start to restart the Print Spooler service and it will restart the service immediately.
The Print spooler depends on the Remote Procedure Call (RPC) service. Is this service disabled? Go to services.msc look for RPC. Check state: Automatic
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